Festive Office Hours

Our office hours this festive time are as follows:

Friday 22nd December – Open as usual
Saturday 23rd December – Open as usual
Sunday 24th December – Open as usual
Monday 25th December – Open with reduced staffing
Tuesday 26th December – Open with reduced staffing
Wednesday 27th December – Open as usual
Thursday 28th December – Open as usual
Friday 29th December – Open as usual
Saturday 30th December – Open as usual
Sunday 31st December – Open as usual
Monday 1st January – Open with reduced staffing
Tuesday 2nd January - Open as usual

From all of us at Purefibre we wish you all a Merry Christmas and a very Happy New Year.

Purefibre is for life, not just for Christmas

Purefibre is for life not just for Christmas??? Sign up before 31st December 2023 and we will fix your monthly subscription at £36 AND throw in your first month for free! ??

We love giving back all year round and that's why we believe being a Purefibre customer is not just for Christmas. Changing broadband around the festive time can be stressful due to the fear of being without broadband over a high demand time for the household. By giving you your first month free means you could continue to pay your existing supplier and one less thing to worry about.

Sign up and get installed before the 31st December and get January free. Get installed in January and get February free.

To see if we can supply your house click here

Purefibre Referral Scheme

We know how important staying connected is and we want your friends and family to experience the same excellent speeds.

Share the Purefibre joy with our referral scheme. Recommend a friend to Purefibre and you will receive 1 month free once they have been a customer for 3 months. Share this link and when they enquire make sure they select referral on the how did you find us box and add your name.

Staying Safe Online

October is Cyber Security Month and it is a good time to highlight how you can stay safe online.

In 2022 2.1 million malicious cyber campaigns were reported and it’s really important than ever to try and protect yourself online.

There are numerous types of cyber-attacks, from Denial-of-service (DoS), which is when an attacker aims to overwhelm a computer, network, or service with the goal of making it unavailable to users, to code injection, when an attacker introduces malicious code into an application. These attacks impact people and businesses every day. The most common cyber attacks are Phishing, Malware and Password Cracking and here are some ways you can project yourself.

Phishing is one of the most common forms of cyber-attack. It involves an attacker trying to trick you into providing them with sensitive information, clicking on a link which downloads malware onto your device, or accessing a fake website where they can steal your credentials.

To avoid falling victim to these attacks, it’s important to be aware of what to look out for. Phishing is most often done via email and can use the appearance of a legitimate organisation or an urgent deadline to pressure you into doing what they ask.

If an email or a social post looks too good to be true or suspicious don't click on it. If you received an email click on the sender email address as it will usually not be an official email address. Think before you click.

Malware is an umbrella term for types of malicious software that attackers can use to steal your data and damage or take control of your devices. Some common examples of malware include viruses, ransomware, and Trojan horses. Examples you may not have come across as frequently include spyware, ads, and worms.

Make sure you use up-to-date antivirus and anti-malware programmes on your home and work devices. Create regular backups of your data and install security updates as soon as they become available.

Passwords are one of the most straightforward ways to protect our information. Unfortunately, attackers can use numerous methods to discover passwords and weak ones can be cracked in seconds.

To make sure you’re keeping your accounts secure creating longer, more unusual passwords using three random words. These should avoid common passwords that can be easily guessed (such as ‘ABC123’ or ‘password’), significant dates, or family and pet names, as much of this information can be found on your social media profile.

You should also avoid using the same password across multiple accounts, so that if one is compromised, it doesn’t allow attackers to access all your information.

Think before you click and if something feels too good to be true trust your instincts and check with someone or even the retailer directly.

Purefibre to sponsor Slough Cricket Club

We are delighted to be sponsoring Slough Cricket Club for another year. We are club sponsor and you will see our logo on the kits as well as banners around the ground.

Founded in 1849, Slough Cricket Club (SCC) was, and still is, one of the leading cricket clubs in Berkshire with three full sized cricket grounds, a club house with a bar (including food service on weekends), and five net facilities for members to practice in. They are associated with all major cricketing bodies in the country and region namely: ECB (England & Wales Cricket Board), BCF (Berkshire Cricket Foundation), BCB (Bucks Cricket Board), HCPCL (Home Counties Premier Cricket League), TVCL (Thames Valley Cricket League) and Slough Council.

SCC offers cricket playing opportunities to all ages: from Under 5 to Seniors and has been working hard in the disability cricket section. Thanks to the efforts of many resilient and dedicated members, they have a growing number of women’s and girl’s cricket teams to promote young girls and women across Slough and the neighbouring towns to get involved and get active in many new opportunities to play sports at highly subsidised membership. Listed below is the scale of teams and members they are serving in the community:

  • Team 1 represents Home Counties Premier division and 8 senior teams representing various divisions in Thames Valley Cricket League providing 100+ senior members with the opportunity to play.
  • 20 colt teams (250+ members) representing youth and women’s sections
  • Promoting All Stars Cricket, Dynamos Cricket and disability cricket in partnership with local cricketing bodies
  • Hosting minor counties matches from Berkshire and Buckinghamshire
  • Hosting group events for cricket awareness and bring communities together like Christmas, BBQ parties, and presentation evenings

Our sponsorship plays an integral role in supporting the development of the club and supporting the wider community of Slough.

Click here to find out more about Slough Cricket Club


Changes to Sky TV broadband speed requirements

Broadband customers that have a Sky Stream TV product will now need at least a minimum speed of 25Mbps to stream all content. Originally the speed required for HD quality was 10Mbps however this has recently been changed to a minimum of 25Mbps.

If you are a Purefibre customer this change should not affect you as our standard package is 1Gbps so plenty of speed to stream and download all your favourite box sets and movies. To find out if we can provide your address click here

Free Amazon Prime Subscription when you sign up to TV Package

When you sign up for a Purefibre Broadband and TV package in March we will give you a free years subscription to Amazon Prime Video.

Netgem TV gives you

  • 200+ live channels including Freeview, 50+ in HD!
  • Premier Sports included (worth £12.99/month)
  • 40,000 hours of on-demand content
  • Choice of add-ons (BT Sport, Rakuten TV, BritBox, hayu, and more…)
  • Unlimited Tablet and Mobile TV
  • 4K TV box included (worth £149)

Some of the most popular programmes on Amazon Prime right now are:

Season 3 Star Trek Picard

STAR TREK: PICARD features Patrick Stewart reprising his iconic role as Jean-Luc Picard, which he played for seven seasons on “Star Trek: The Next Generation,” and follows this iconic character into the next chapter of his life.

Season 2 Clarksons Farm

Another year in the life of Diddly Squat Farm, run by Jeremy Clarkson, Britain's best-known but least-qualified amateur farmer. In an effort to increase his annual profit (£144 last year) he's diversifying, in the shape of cows, more chickens and his own restaurant.

Season 2 Harlem

From writer Tracy Oliver (Girls Trip), our beloved comedy “Harlem” is back. We continue our journey with our four stylish & ambitious best girlfriends in Harlem NYC as they explore new levels of love and loss, career highs and lows, and their friendship stretches in ways they never imagined.

Season 2 Carnaval Row

Love. Murder. Conspiracy. Revolution. When mysterious killings inflame tensions between the Faefolk and their Human oppressors, each denizen of Carnival Row must choose who they are and how to act.

Movie Shotgun Wedding

Darcy (Jennifer Lopez) and Tom (Josh Duhamel) gather their families for the ultimate destination wedding but when the entire party is taken hostage, “’Til Death Do Us Part” takes on a whole new meaning in this hilarious, adrenaline-fueled adventure as Darcy and Tom must save their loved ones—if they don’t kill each other first.

Take a look at the Amazon Prime website to see what TV content is included with a Prime Subscription.


Terms and Conditions

The Amazon Prime for 12 Months Included offer gives you Amazon Prime membership for 12 months. This gives you a year’s access to all the features of Amazon Prime at no cost. For the full list of Amazon Prime membership benefits, click here.
On installation you will receive a code from us worth 12 months membership of Amazon Prime.
You have until 31st March 2023 to redeem your membership. If you are a new Prime customer your membership will start once you sign up and redeem. If you are an existing Prime customer your membership will be extended by 12 months when you redeem.
When you sign up to Amazon Prime you’ll be asked to input your chosen payment details. Once the 'year on us' is over, Amazon will charge you for the following year or month, depending on how you set up your Amazon account.
If you wish to cancel your Amazon Prime service at any point, you will need to contact Amazon directly. Amazon.co.uk is not a sponsor of this promotion. Amazon Prime Membership Codes must be redeemed on www.amazon.co.uk/redeemprime by accepting the Amazon Prime Terms and providing a valid payment method. Your Amazon Prime membership automatically renews for the fee in effect at the time of renewal. You may cancel at any time by visiting Your Account and adjusting your membership settings. Amazon Prime Membership Codes cannot be transferred or resold and are not refundable. For more information about Amazon Prime, visit amazon.co.uk/prime. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates

lady on the telephone

Free calls to Turkey and Syria

We know how important it is to keep in touch with family and friends especially in unprecedented situations.

At Purefibre we want to make sure you can stay connected and will be offering all our telephone customers free calls all month to Turkey and Syria.

Our thoughts are with the victims and their families impacted by the devastating earthquakes and we are sending our sympathy to all those affected.